Shipping Policy

Is there a shipping fee?
No, we offer free shipping on all our products—no hidden charges.

How long will delivery take?
Delivery timelines depend on your location:

• Metro cities: 4–5 business days

• Other locations within India: 5–7 business days

Order Tracking

How do I track my order?
Once your order is confirmed, you’ll receive regular updates via SMS and email, including your tracking ID so you can monitor your shipment in real-time.

Payment Options

What payment methods are accepted?
We support a wide range of secure payment options:

• Debit/Credit Cards

• Net Banking

• UPI

• Mobile Wallets like PayTM, Mobikwik, JioMoney, Freecharge, and more.

Is Cash on Delivery (COD) available?
Currently, COD is not available. All orders must be prepaid using the available online payment methods.

Order Modifications & Address Updates

Can I change my delivery address after placing an order?
Yes, you can update your address before the order is shipped. Simply email us at customercare@trusense.in with the updated address and order details.

What if I entered an incorrect address?
In case of an incorrect address, please contact us immediately at customercare@trusense.in. We’ll do our best to resolve it promptly.

Still have questions?

We’re here to help. Drop us an email at customercare@trusense.in and we’ll get back to you as soon as possible.